Avoid these Common Mistakes in Workers Comp Return-to-Work Programs

Learn how you can better manage your company’s return-to-work (RTW) program.

Return-to-Work (RTW) programs are plans put into place by a company to help get injured workers back on the job as quickly as possible.  These programs have benefits for employees and employers as they allow injured workers to retain their jobs and financial security while cutting down on the employer’s workers compensation insurance costs.  Unfortunately, there are many common pitfalls that employers fall into when it comes to their RTW programs.  Here are some of the costly mistakes that you need to watch out for.

1) Failing to Understand the Importance of Job Descriptions

The description of an employee’s position is what ultimately determines if a worker can safely return to the workplace.  A detailed job description will explain an employee’s job functions, working conditions, the equipment they use, and the physical demands of the role.  Without this information, an employee may not be allowed to return to work, increasing the money you spend on their workers compensation and healthcare costs.  A solid RTW program relies on good information, so make sure you have specific and detailed job descriptions for each of your employees.

2) Losing Employee Trust

In general, implementing a RTW program at your company shows your employees how much you care for and value them.  However, if mismanaged, then your program can actually cause your staff to lose faith in your company.  For instance, if your program is primarily focused on money and productivity, then your staff is more likely to feel exploited.  Rather than taking this approach, your program should strive to maintain positive communications with staff members while projecting empathy and compassion.  When your workers feel supported, they will be more motivated to return to work.  This will reduce your workers comp costs while also increasing the productivity levels of your business.

3) Failing to Maintain Open Lines of Communication

Finally, many employers fail to maintain effective communication with their injured employees.  They fail to understand their employee’s concerns and, as a result, do not offer the necessary support.  This lack of communication can prolong the amount of time that an employee spends out of work, increasing your workers compensation claim costs and reducing the productivity of your workplace.  To avoid this issue, make sure that you are open and available to communicate with injured employees and do your best to address their needs and concerns completely.

These are some of the common mistakes that employers make with it comes to their RTW programs.  Do you have additional questions when it comes to reducing the cost of your workers compensation insurance?  If so, then contact the experts at PMC Insurance Group.  We are ready to get you the coverage that you need today.


By PMC Insurance Group

Since 1996, PMC Insurance Group has worked to help independent agents grow their client base by offering workers' compensation solutions for a wide array of businesses. As one of the most distinguished workers' compensation wholesalers in the country, we have the tools and resources to help you create coverage programs for both small businesses and large accounts.